1. Introduction
Welcome to kran-app.com (the "Website" or "App"), operated by kran-app d.o.o ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our application.
2. Information We Collect
We may collect the following types of information:
- Personal Data: Information that identifies you as an individual, such as your name, email address, phone number, billing address, and payment information when you register for an account or make a purchase.
- Usage Data: Information automatically collected about how you interact with our platform, including your IP address, browser type, device type, operating system, pages visited, and the dates and times of your visits.
- Location Data: With your permission, we may collect and process information about your actual location to provide location-based services.
3. How We Use Your Information
We use the collected data for various purposes, including to:
- Provide, operate, and maintain our Website and App.
- Process transactions and manage your account.
- Communicate with you, including sending administrative emails, updates, and promotional materials (with your consent).
- Improve, personalize, and expand our services.
- Analyze usage trends to enhance user experience.
- Prevent fraudulent activity and enforce our terms and policies.
4. Sharing of Information
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., payment processing, cloud hosting, email delivery).
- Legal Compliance: We may disclose your information if required by law, subpoena, or other legal processes, or to protect the rights, property, and safety of kran-app d.o.o, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the acquiring entity.
5. Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your data:
- The right to access, update, or delete the information we have on you.
- The right of rectification (to correct inaccurate data).
- The right to object to or restrict processing of your personal data.
- The right to data portability (receiving your data in a structured, machine-readable format).
- The right to withdraw consent at any time where we relied on your consent to process your personal information.
To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our platform after such modifications constitutes your acknowledgment of the modified policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@kran-app.com
Address: Banja Luka
Phone: +387 65 341 054